Have a question about a subwoofer enclosure, need help picking the right box for your sub, or want to check on an order? We're here to help — and we actually answer.
Call or text us — we respond to texts quickly during business hours.
For order questions, include your order number and we'll pull it up fast.
We're a manufacturer — not a walk-in retail shop. All sales are online with direct shipping from our California facility.
These answer most of the questions we get. Might save you the wait.
Most orders ship the same business day. If the item is not currently in stock, please allow up to two weeks. You can log into your account to track your order's progress — once it's been cut out, it will appear with a "Cut Out" label, and once it's been assembled, an estimated ship date will appear next to it.
If your order hasn't shipped yet, email us at info@bassheadsupply.com with your order number and we'll take care of it. Once an order ships, we can't cancel — but we do accept returns.
Every product page lists the net volume, tuning frequency, and cutout size — match those to your subwoofer's manufacturer specs. Not sure which one fits? Email info@bassheadsupply.com with your sub model and we'll point you to the right box. If nothing in our catalog matches exactly, we can build a custom enclosure to your spec — just let us know what you need.
Yes — in addition to the United States, we ship to Canada and Mexico. International buyers are responsible for any import fees, duties, or taxes their country or government may impose.
We accept returns on unused, undamaged items. Contact us within 14 days of delivery with your order number and reason. Buyer covers return shipping unless we made an error.
Yes — we offer dealer and wholesale pricing for car audio shops and installers. Apply through our dealer application, or use the contact form above and select "Dealer / wholesale inquiry" — either way we'll review your business and follow up with pricing and terms.
We offer dealer and wholesale pricing for car audio retailers and installation shops. Competitive margins, fast fulfillment, and product support. Let's talk.
